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Novus International
01. Summing Up Novus
Part: 01
02. Summing Up Customer Benefits
Part: 02
03. Summing Up Sustainability
Part: 03
04. Summing Up Performance and Data
Part: 04

Stakeholder Insights

Our stakeholders are individuals or groups that have an interest or concern in our company.  They are affected by the way we do business and our business is affected by the way they engage with our business. Therefore, we value stakeholders as partners and work with them to meet their goals as well as our own business goals. We maintain a vibrant dialogue with stakeholders based on mutual trust and respect.

Our customers want solutions to their animal agriculture challenges and world-class, attentive service. They want us to help them become more productive and more profitable. We engage closely with our customers both directly and through participation in technical conferences, trade shows, symposiums and training events in many countries. We maintain an informative corporate website and an active presence on social media, publishing news, videos, webcasts and white papers for the benefit of customers.

Our employees seek a responsible, fair and empowering workplace, with opportunities for personal development and recognition. They want to contribute to our mission. We thrive on a culture of open dialogue and exchange with employees. In addition to bi-annual performance reviews, employees participate in business updates, lectures on different aspects of sustainability and a range of activities which provide opportunities for engagement and action.

Our owners wish to enjoy Novus's long-term business success. They require disciplined, value-based leadership and a financial return that also contributes to global sustainability. Our owners form our Board of Directors and are represented in our Executive Management Team. Dialogue with our owners is ongoing, both formal and informal.

Our suppliers, distributors and business partners form an expansive network all over the world. They all want us to engage with them in a spirit of partnership, fair dealing and long-term relationships. We work hard to embrace their value-adding expertise to create improved service and solutions for our customers.

Our industry, our community and our environment includes stakeholder groups with diverse interests which we address in different ways. We support our industry and communities through collaborative relationships with over 170 non-profit organizations and trade and industry associations that advance food security, nutrition, sustainable agriculture and environmental stewardship. We maintain dialogue with community partners through our charitable giving and employee volunteering programs and engage with over 30 universities and academic institutions around the world in joint research programs, providing scholarships to students and participation in academic conferences and events.

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